Contact
One address, read by a person. No ticket queue, no chatbot, and no form that asks your company size before it will let you speak.
BackflowFiled · 425 Simcoe Street, Victoria, BC, Canada
The three that get answered fastest
Your authority is not supported. Tell us which one and send the form if you have it. That is genuinely how the build order gets decided.
Something on a form, a citation or a deadline looks wrong. Say so. We would much rather hear it from you than from a cross connection control officer, and corrections go out fast.
You want us to run the programme. Ask about done-for-you — we load your records, produce the reports and run the reminders.
Before you write
The questions page answers most of it, including who files what to the authority and what happens to your records if you stop paying. If you want to see the product's actual output first, the report is here — no sign-up.